Although FedEx is a for-profit company, its PR campaign this week deserves attention for its relevance to the economy and service to America as unemployment swirls.

FedEx Office offered the service at 1,600 stores nationwide
On Tuesday, FedEx offered one day of free resume printing to help job seekers through harsh economic times. Each person was able to receive up to 25 free copies of his or her resume on professional paper.
President and CEO of Dallas, Texas-based company, Brian Phillips said in a press release, “We understand that the economy has affected many people in a very profound way. Printing resumes is one small way we can use our resources to help those who need it.”
The campaign benefits FedEx customers, and those seeking employment. FedEx benefits long-term because it has established a loyalty and appreciation among its customers. Stores were even sitting people behind computers to demonstrate how to create a resume before moving onto the printing stage. The campaign was a success in terms of reach and news coverage.
FedEx saw a great opportunity to service its audience in a PR campaign that will be remembered. A newsworthy event, FedEx made headlines and drew millions of frantic Americans desperate for employment to its stores. One day of free short-term support to a mass population in need will generate long-term trust and loyalty among customers.
Other companies participating in offering free goods include Starbucks, Ben & Jerry’s, Krispy Kreme and Denny’s.
According to a Yahoo! News article today, the U.S. unemployment rate continues to increase:
U.S. unemployment will approach 10 percent as the country endures its worst recession since World War Two, leaving more than 13 million Americans jobless, according to a Reuters poll of economists.
On Tuesday, thousands of job seekers stood in the rain, clutching manila envelopes with resumes at the Greater Cleveland National Job Fair. According to The Plain Dealer, 7,500 people showed eager up to apply to the 1,000 jobs available. About 1,400 people were turned away when the job fair ended at 3 PM.
http://videos.cleveland.com/plain-dealer/2009/03/job_fair_had_an_overwhelming_c.html
When developing a campaign for an organization, it’s important to be aware of what’s going on in the news and how it affects your audience. Always plan the, “What’s In It For Me?” statement your audience will wonder. A good strategy is to read the news and keep your audience in mind. Ask yourself, how can I apply this to my organization? You can create buzz for your organization by helping people, who hopefully one day can return the favor.
Think Tiny Footsteps
It’s okay if your organization isn’t based on a national level like FedEx. Simply take FedEx as a large-scale example and make it apply to the size of your organization’s audience.
For example, say your organization is a battered women’s shelter. Chances are single women and mothers have lost their jobs and need to desperately get back out there. Do some research. Perhaps they don’t have access to a computer or have the skills to make a resume. Can you find a college student available to volunteer and conduct a seminar on how to build a resume? Befriend a reporter who’s willing to write a story about your organization’s mission. Not only will it attract women scanning the job section of the newspaper but it will publisize your organization. Who knows, maybe your local FedEx will help.